United Arab Emirates, Dubai

Reviews of Sofitel Dubai The Palm Resort & Spa

East Crescent road Dubai, United Arab Emirates Resort
1 offer from 225747 NGN View deal
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
Sofitel Dubai The Palm Resort & Spa
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Sofitel Dubai The Palm Resort & Spa guest verified reviews

Total 3 reviews

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I really liked the hotel grounds and the beach, everything is green, beautiful, very relaxing, I didn't even want to leave 😁 The room was quite normal, breakfast as well, not fancy, but it will do. I will definitely come back for a relaxing vacation with beautiful views))

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What can I say - the hotel itself is luxurious, the territory is just drowning in greenery. It cannot be compared to the nearby towering Atlantises. It's very cozy here. But for such money, I didn't find any service or food. Compared to last year's Fairmont, the food is just meager. There is no fish or seafood at all. Sometimes for dinner there are some shrimp in sauce. The choice of hot dishes for dinner is 2-3 dishes. And mostly spicy. The desserts are good. The drinks are all very expensive. A glass of wine costs 50 dirhams. The room is cleaned every day, but if you look under the bed - oh my goodness! They said they cleaned it. Everyone is kind of course, smiling, but it's not a 5* service. Only in terms of interior. Even though we are not picky.

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It's a bit difficult to get here for the whole vacation, we divided our vacation into 2 parts and spent 5 days here. There was no disappointment, but also no "Wow" effect. It's easier to take club rooms with drinks included (non-alcoholic during the day and alcoholic for 2 hours from 5 to 7).

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We spent a week there and it was total relaxation. But we also wanted to go to the Emirates to eat delicious food, but it didn't happen there, even according to the menu. The lack of seafood really surprised us.

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We stayed at this hotel and had a two-bedroom suite with a large round bathtub and a huge corner terrace with a table, chairs, and a sofa in a separate section overlooking the Palm. Breakfast: I booked in advance and there was a discount on rooms with breakfast included (plus I had Platinum status), and the hotel offered us breakfast wherever we wanted - the main restaurant, Porterhouse restaurant (same cuisine and menu, but fewer guests), or the Club Millésime lounge. Overall impression and other features: Early check-in at 2:15 pm (we were checking out from Hilton on the Marina after 2 pm). We were taken to our room on an electric buggy along with our luggage, and they gave us a mini tour of the property while explaining everything about the room. Upon check-in, a Russian-speaking Guest Relation was called for us, who warmly greeted us, told us everything, and offered us snacks at the Club (breakfast from 6:00-11:00 am, tea ceremony from 2:00-4:00 pm, and aperitifs from 5:00-7:00 pm). We really liked the hotel, it has a large green area, several pools, some shaded with waterfalls, and a large beach with sun loungers and umbrellas within reach. The food was generally good, with fresh fruits and juices. In the Club, there are drinks available all day, but you can only have them in glassware. They offer a few types of alcoholic cocktails for the aperitif from 5:00-7:00 pm. The hotel positions itself as a resort in French Polynesia, with excellent service and evening turndown service - they make the bed, leave slippers on a towel by the bed, and turn down a corner of the blanket. There is a transfer from the Palm to the Emirates Mall.

Services and amenities
  • Bar / Lounge
  • Massage
  • Massage / Beauty Centre
  • Nightclubs
  • Tennis Courts
  • Billiards
Show all amenities 41
Location
To city center
22.9 km
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Total 2 question

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Ekaterina
2024-02-01T14:12:15+03:00

If we only have breakfast included, is there beach service available? And do we need to pay a deposit?

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Dmitriy
2024-02-01T15:42:14+03:00

Yes, we had breakfasts. Depending on the loyalty program status or the room number with access to Millesime Club, there are snacks available during the day and evening. It was enough to satisfy us, although not to be completely full. There is a restaurant and a bar on the way to the beach. By the pool, there is a service available on the sun loungers where you can order food and drinks. We declined to use the minibar and did not pay a deposit.

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Dmitriy
2024-02-01T15:45:44+03:00
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This time, we ordered just once.

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Dmitriy
2024-02-01T15:47:18+03:00
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This is a kiosk on the territory.

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Ekaterina
2024-01-29T22:51:10+03:00

Good afternoon. Can you please tell me if there is alcohol available in the hotel?

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Dmitriy
2024-01-29T23:12:55+03:00
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Yes, alcohol is available. If you have a room with access to the club lounge, non-alcoholic drinks are complimentary throughout the day. There is a tea ceremony from 14.00 to 16.00 and an evening with alcoholic drinks from 17.00 to 19.00. And there is also a bar available for everyone with paid alcoholic beverages.

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What's around

East Crescent road Dubai, United Arab Emirates

Sofitel Dubai The Palm Resort & Spa is located on the Palm Jumeirah Archipelago in Dubai, United Arab Emirates. The area around the hotel offers a mix of attractions and amenities.

1. Atlantis The Palm: An iconic luxury hotel and adventure waterpark.

2. The Pointe: A retail and restaurant complex that offers stunning views of the Arabian Gulf.

3. Aquaventure Waterpark: One of the largest waterparks in the Middle East with thrilling rides and slides.

4. Nakheel Mall: A large shopping mall with a range of retail stores, restaurants and entertainment facilities.

5. Palm Jumeirah Boardwalk: A 7km long pedestrian walkway with food trucks, photo opportunities, and amazing views of the Arabian Gulf.

6. The Lost Chambers Aquarium: An Atlantis-themed aquarium home to thousands of marine animals.

7. Dubai Marina: A vibrant neighborhood known for The Beach at JBR, a leisure complex with al fresco dining and sandy stretches to relax on.

8. The Walk at JBR: A beachfront promenade with a wide array of dining and shopping options. It's also worth noting that Sofitel Dubai The Palm Resort & Spa is located on a man-made island, giving it a unique, exclusive feel. It’s within easy access of many of Dubai's other attractions by car or public transport, such as Burj Khalifa, Dubai Mall, and Mall of the Emirates.

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Sofitel Dubai The Palm Resort & Spa
Resort

To city center22.9

About the hotel

About

"Sofitel Dubai The Palm Resort & Spa" is a five-star luxury hotel located on the iconic Palm Jumeirah in Dubai, United Arab Emirates. This Polynesian-themed resort offers a unique and luxurious experience in the heart of Dubai. Rooms: The hotel offers 544 rooms and suites in total. As per the room categories, they include Luxury Rooms, Junior Suites, Prestige Suites, Beach Suite, Opera Suites, and the Imperial Suite. Each room and suite at Sofitel Dubai The Palm Resort & Spa provides a private balcony with a sea view. The rooms and suites are designed with Polynesian Island decor, and all come with modern amenities including a flat-screen television, BOSE entertainment system, MyBed concept, minibar, and a private bathroom with a bathtub and rain shower. Meals: There are several dining options within the resort, which contributes a total of 14 restaurants and bars. They offer an array of international cuisines and beverages for one to choose from. Gourmands can savour delectable flavours at restaurants like Manava (international cuisine), Porterhouse Steaks & Grills, Bottega Italiana, Maui Beach, Hong Loong (Chinese cuisine), and Moana (Seafood). The resort also offers a Polynesian-style brunch at their restaurant, Lapita. Other than that, a 24-hour room service is available for guests who prefer dining in the comfort of their rooms. Further, there is also a Pool Bar which serves refreshment and light meals, perfect for afternoon relaxation. For night entertainment and chill out, guests can visit the Maui Beach Restaurant & Bar and Porterhouse Bar. Apart from this, the hotel also offers six swimming pools, a fitness center, a tennis court, a private beach, a kids club, and the award-winning So Spa to keep you engaged in leisure activities and relaxation. Overall, Sofitel Dubai The Palm Resort & Spa offers a posh and relaxing environment with a tropical and breezy ambiance along with top-notch services, making it an ideal choice for holidaymakers.

Beach

The beach at Sofitel Dubai The Palm Resort & Spa is an experience of pure relaxation and luxury. Situated on the coast of the Palm Jumeirah, the beach offers stunning views of the Arabian Gulf and Dubai skyline. This private beach is extremely well-maintained, with pristine white sands and clear blue waters that are perfect for a refreshing swim. Plenty of sun loungers and shady umbrellas are available for guests to relax and soak up the sun. The resort also offers a wide range of beach activities, such as water sports, beach volleyball, and glass-bottom boat tours. From the beach, guests also have direct access to the resort's six swimming pools. Dining options are available close to the beach, allowing guests to enjoy their meals with breathtaking views. The beach at Sofitel Dubai The Palm Resort & Spa provides a tranquil and luxurious environment, making it an ideal spot for relaxation and entertainment.

Children

"Sofitel Dubai The Palm Resort & Spa" offers several kid-friendly activities and facilities.

1. Kids Club: The resort features an 'Amura Kids Club' which offers fun-filled activities and experiences for kids. This includes arts and crafts, watching cartoons, video gaming along with playgrounds.

2. Kids Pool: Children can splash and play in two of the six on-site swimming pools which have been designed specifically for them.

3. Beach: The resort features a private beach where the kids can play and enjoy water sports.

4. Special Menus: They offer special children's menus in their restaurants.

5. Family Suites: The resort features specially designed accommodations for families with children.

6. Water sports and activities: Older kids might enjoy activities like snorkeling, paddleboarding, and other adventures.

7. The resort is also very close to the Aquaventure Waterpark, a popular destination for families with kids. All activities are supervised by professionally trained staff, so parents can relax knowing their children are in safe hands.

Entertainment

1. Aquaventure Waterpark: This exciting water park is located on the Palm Jumeirah itself and is filled with thrilling rides and slides.

2. The Lost Chambers Aquarium: Home to over 65,000 marine animals, this aquarium takes you through a series of mazes and tunnels as you explore the lost city of Atlantis.

3. Dolphin Bay: A man-made dolphin habitat where you can swim and interact with these friendly marine animals.

4. Palm Jumeirah Boardwalk: A 11km long boardwalk lined with food trucks, offering great views of the Arabian Gulf.

5. Atlantis Dive Centre: Offers certified courses where you can learn to dive, or if you're already certified, you can go on an adventurous dive.

6. Nasimi Beach: A beach club offering a fusion of dining, music and fashion.

7. Skydive Dubai: If you're into extreme sports, Skydive Dubai is less than 10km away.

8. The Pointe: A newly developed area with restaurants, shops, and entertainment just under the Atlantis hotel.

9. Jumeirah Zabeel Saray: In this opulent hotel, you can enjoy a world-class dinner-and-show experience at The MusicHall.

10. Mall of the Emirates: About 15 kilometers away, one of Dubai’s top shopping malls which also features an indoor ski slope.

11. Emirates Golf Club: For golf lovers, this club is less than 15 kilometers away and offers two Championship Golf Courses, nine-hole par three Course, Golf Academy, six restaurants and lounges, and more. Remember to check the visiting hours and availability due to possible restrictions related to COVID

19.

Water activities

'Sofitel Dubai The Palm Resort & Spa' offers a wide array of water activities that range from relaxing to adventurous:

1. Swimming Pools: The resort features six swimming pools including a main pool, private pools, kids pools for families and a luxurious pool for relaxation. Some villas even have their private pools. There are also beach-facing pools so guests can enjoy the view while swimming.

2. Beach Access: Sofitel Dubai The Palm Resort & Spa lies on the Palm Jumeirah's East Crescent, offering a private 500-meter-long beach where guests can sunbathe, swim in the sea, or partake in water sports activities.

3. Water Sports: The resort's water sports center, the Water Sports Station, offers a wide range of activities such as paddleboarding, windsurfing, sailing, water skiing, kayaking, and boat tours. They even offer flyboarding for the thrill-seekers.

4. Kids Club: Children can enjoy the water-based activities in the Amura Kids Club which includes a separate children’s pool, and exciting water slides.

5. Fitness & Wellbeing: The So Spa offers seawater treatments, therapeutic massages and a seawater pool to relax in.

6. Scuba Diving: The surrounding Arabian Gulf is an excellent diving destination. The diving center at the resort offers PADI courses and excursions.

7. Boat Trips: For a laid-back water activity, you could opt for yacht or boat trips, which the resort can arrange for its patrons. Please note that available activities could vary based on seasonal changes and what the resort is offering at the time. It's always best to check directly with the resort to get the most updated information.

Top questions

1. What amenities does the Sofitel Dubai The Palm Resort & Spa offer?
1. What amenities does the Sofitel Dubai The Palm Resort & Spa offer?1

This resort features 6 swimming pools, a private beach, a spa, a fitness center, an outdoor playground for kids and a club for teenagers. Additionally, they have several restaurants and bars that serve international and local cuisine, free Wi-Fi, and a business center.

2. Where is the Sofitel Dubai The Palm Resort & Spa located?
2. Where is the Sofitel Dubai The Palm Resort & Spa located?1

The resort is situated on the Palm Jumeirah Island. The island is a man-made island in the shape of a palm tree in Dubai, United Arab Emirates.

3. How far is Sofitel Dubai The Palm Resort & Spa from the airport?
3. How far is Sofitel Dubai The Palm Resort & Spa from the airport?1

The resort is approximately 35 kilometers away from the Dubai International Airport, which is around a 30-minute drive depending on traffic.

4. Does Sofitel Dubai The Palm Resort & Spa offer any special packages for couples or families?
4. Does Sofitel Dubai The Palm Resort & Spa offer any special packages for couples or families?1

Yes, the resort offers different special packages throughout the year which may include deals for families, couples, or for special occasions such as anniversaries and birthdays. It's best to check their official website or contact their customer service for the most updated offerings.

5. Is Sofitel Dubai The Palm Resort & Spa pet-friendly?
5. Is Sofitel Dubai The Palm Resort & Spa pet-friendly?1

Pets are not allowed in the Sofitel Dubai The Palm Resort & Spa.

6. Does the resort have rooms with sea views?
6. Does the resort have rooms with sea views?1

Yes, several rooms and suites at Sofitel Dubai The Palm Resort & Spa offer stunning views of the Arabian Gulf.

7. Does Sofitel Dubai The Palm Resort & Spa offer airport transfers?
7. Does Sofitel Dubai The Palm Resort & Spa offer airport transfers?1

Yes, airport transfers can be arranged by the property at an additional charge.

8. Do the rooms at Sofitel Dubai The Palm Resort & Spa have kitchens?
8. Do the rooms at Sofitel Dubai The Palm Resort & Spa have kitchens?1

Yes, some room types such as the apartments have fully equipped kitchens.

9. What languages does the staff at the Sofitel Dubai The Palm Resort & Spa speak?
9. What languages does the staff at the Sofitel Dubai The Palm Resort & Spa speak?1

The staff at the Sofitel Dubai The Palm Resort & Spa can speak multiple languages including English, French, German, Italian, Russian, Arabic and Chinese.

10. Is there a restaurant at Sofitel Dubai The Palm Resort & Spa?
10. Is there a restaurant at Sofitel Dubai The Palm Resort & Spa?1

Yes, Sofitel Dubai The Palm Resort & Spa has 8 restaurants offering dishes from around the world including Italian, French, and Polynesian cuisine.

All services and amenities

Entertainment and relaxation
  • Bar / Lounge
  • Massage
  • Massage / Beauty Centre
  • Nightclubs
  • Tennis Courts
  • Billiards
  • Windsurfing
  • Shops
  • Dart Board
Hotel Facilities
  • Free Wi-Fi
  • WiFi
  • Restaurant
  • Currency Exchange
  • 24-Hour Reception
  • Concierge
  • Non-Smoking Rooms
  • Multilingual Staff
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Ticket Service
  • Fitness Room/Gym
  • Business Center
Room Facilities
  • Mini Bar
  • Coffee / Tea Maker
  • TV
Extra services
  • Laundry service
  • Tour Desk
  • Self Laundry
  • Photocopier
Water activities
  • Swimming pool
  • Sauna
  • Spa & Wellness Centre
  • Fishing
  • Scuba Diving
  • Canoeing
  • Water Activities
For families with kids
  • Babysitting / Child Services
  • Playground
  • Kids Club
  • Supervised child care/activities
Beach type
  • Private beach
Hotel review Sofitel Dubai The Palm Resort & Spa
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